How Nurse Triage Will Help Your Business Reduce Claims by 40%

How Nurse Triage Will Help Your Business Reduce Claims by 40%

In this episode of The Comp Effect podcast, host Todd Thams interviews Darrin Schenck, the Vice President of Sales & Marketing at TriageNow. Darrin talks about his approach to workers’ compensation and how nurse triage companies can help businesses by providing time of injury solutions.

Episode Highlights:

  • Todd explores Darrin’s blog page, darrinchatter.com. (2:00)
  • Darrin shares his career background in sports. (7:09)
  • Darrin shares a story about the first year they went to the annual Worker’s Compensation and Disability Expo in Las Vegas. (16:26)
  • Darrin explains the objectives of a nurse triage company. (19:10)
  • Darrin explains the process of a slip and fall claim. (28:21)
  • How much would it cost for a business to have a nurse triage? (34:48)
  • Darrin mentions one of the major complaints carriers have when filing a report of injury. (38:37)
  • Where does Darrin see the ability for businesses to report claims in the future? (42:32)
  • Darrin mentions their partnership with a few companies that practice telemedicine. (44:07)

Key Quotes:

  • “We took the stance that we will always operate like a small company, regardless of how big we grow. We want to help everybody. We want to customize and that mindset has already separated us from our competition.” – Darrin Schenck
  • “Whatever your pursuit or endeavor is, it is so hard to be objective when your heart and soul are tied into what you’re doing…That just leads to bad decisions.” – Darrin Schenck
  • “In the end, it is the best thing for everybody…For all of us to play nice in the same sandbox, to have our service funnel into the rest of the services that the carrier would provide and make that a cohesive approach.” – Darrin Schenck

Resources Mentioned:

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