In this episode of The Comp Effect podcast, host Todd Thams interviews Andrew Clark, co-owner of CCG Premium Recovery Group. Andrew talks about what his company does and common errors they see. Just last year they returned $4.3 million dollars back to clients and their data suggests almost 70% of all mods are wrong.
Episode Highlights:
- Andrew shares when he joined the family business. (3:56)
- Andrew explains why workers’ compensation is a convoluted system. (5:54)
- Andrew mentions the biggest kickback that he gets from clients and brokers. (10:18)
- Andrew shares why claim reserves are incorrect with mods. (17:46)
- What advice would Andrew give to businesses to make sure that claims, audits, and payroll are being reported correctly? (23:31)
- What does CCG stand for? (31:31)
- Andrew mentions that he’s currently reading Sports Illustrated magazines. (39:33)
- Andrew mentions that he’s spending more money on his boating hobby.. (40:11)
- Andrew shares a piece of advice for the listeners. (41:01)
Key Quotes:
- “It’s important to understand that there are three components to our review. And, it’s all done on contingency. What I mean by contingency is, nobody’s writing me a check…Not paying me a dime, a nickel, a penny, anything… unless I’m successful.” – Andrew Clark
- “Whatever you want us to do, we’re there to help. It’s all done in my office. simple process. Money goes back to the client, you get the refund, your pay is half of what comes back. No refund in hand, no fee, but peace of mind to know everything is good.” – Andrew Clark
- “We are a business that has built strong relationships with rating bureaus and carriers, and carriers want to be solvent. They don’t hate us, they want to be solvent. They want things off their books. If there are errors, they want them corrected. And, they want those premiums regenerated, readjusted, and have things corrected for the client.” – Andrew Clark
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